Summary: Jili51 collects personal information to run your account, process payments, and keep the platform secure. We comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and applicable DICT and NPC regulations. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your information at any time.
1. Overview
Jili51 ("we," "us," or "our") operates the online gaming platform accessible at jili51.net. This Privacy Policy explains how Jili51 collects, uses, stores, and protects the personal information of players and visitors ("you") when you use our website, mobile platform, games, and related services.
We take your privacy seriously. As a platform built for Filipino players, we align our privacy practices with the standards set by the National Privacy Commission (NPC) of the Philippines and the requirements of Republic Act No. 10173, also known as the Data Privacy Act of 2012. Where our services extend internationally, we also apply appropriate safeguards consistent with internationally recognised data protection principles.
By registering an account, making a deposit, or simply browsing jili51.net, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal information as described here. If you do not agree with any part of this policy, please discontinue use of the Jili51 platform.
2. Data We Collect
Jili51 collects only the information that is necessary for us to deliver our services safely, legally, and effectively. The categories of personal data we collect include:
Identity & Contact Information
- Full legal name as it appears on your government-issued ID
- Date of birth (for age verification purposes)
- Email address and mobile number
- Residential address or billing address
- Nationality and country of residence
Account & Verification Data
- Username and encrypted password
- Government-issued ID images (e.g., PhilSys ID, passport, driver's licence, UMID)
- Selfie or photo verification submitted during KYC
- Proof of address documents
Financial & Transaction Data
- GCash number, Maya account, or other e-wallet identifiers
- Bank account number (last four digits only for card payments)
- Deposit amounts, withdrawal requests, and transaction history
- Bonus and promotion usage records
Gaming Activity Data
- Games played, bet amounts, session durations, win/loss records
- Sports betting selections and live betting activity
- Responsible gaming preferences and limit settings
Technical & Device Data
- IP address and approximate geolocation
- Device type, operating system, and browser version
- Session logs, page views, and click-through data
- Cookies and similar tracking technologies (see Section 6)
3. How We Collect Your Data
Jili51 collects personal information through several channels:
- Registration forms — when you sign up for a Jili51 account
- KYC verification — when you submit identity or address documents
- Payment transactions — when you deposit or withdraw funds
- Platform activity — automatically as you browse, play games, or place bets
- Customer support — when you contact us via email, live chat, or other channels
- Cookies and tracking tools — when you visit jili51.net (see Section 6)
- Third-party partners — including payment processors, fraud detection services, and identity verification providers who may share data with us pursuant to their own privacy notices
We collect information directly from you wherever possible. Where we receive information about you from third parties, we ensure those parties have the appropriate legal basis for sharing it with us.
4. Why We Use Your Data
Every piece of data Jili51 collects has a specific, legitimate purpose. Here's a breakdown of how your information is used and the legal basis for each use:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact, account data | Contract performance |
| Identity verification (KYC/AML) | ID documents, selfie, address proof | Legal obligation |
| Processing deposits and withdrawals | Financial and transaction data | Contract performance |
| Fraud detection and platform security | Device data, IP, transaction patterns | Legitimate interest |
| Responsible gaming monitoring | Gaming activity, session data | Legal obligation / legitimate interest |
| Customer support | Contact data, account history | Contract performance |
| Marketing and promotions (with consent) | Contact data, preferences | Consent |
| Platform improvement and analytics | Technical, gaming activity data | Legitimate interest |
| Regulatory reporting and compliance | All relevant data | Legal obligation |
We do not use your data for purposes other than those listed above without obtaining your explicit consent first. You may withdraw marketing consent at any time by contacting our support team.
5. Sharing Your Data
Jili51 does not sell, rent, or trade your personal information to third parties. We only share your data where it is necessary to deliver our services or comply with legal requirements. The parties with whom we may share your data include:
Service Providers & Processors
We work with third-party companies that process data on our behalf, including payment processors (GCash, Maya, bank partners), identity verification providers, fraud detection systems, hosting and cloud infrastructure providers, and customer support tools. All processors are bound by data processing agreements that require them to protect your data.
Regulatory & Law Enforcement Bodies
We are required by law to share certain data with Philippine regulatory authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission, as well as law enforcement agencies when lawfully requested. We cooperate fully with all legitimate legal requests.
Game Providers
Some game data may be shared with certified game software providers for the purpose of game delivery, fairness auditing, and technical support. These providers are only given the minimum data necessary for these purposes.
Affiliated Companies
Within the Jili51 corporate group, data may be shared for internal administrative purposes, including consolidated reporting and group-level fraud prevention. All group entities are bound by the same privacy standards.
No data sales — ever. Jili51 has never sold your personal information to advertising companies, data brokers, or any other third parties for commercial purposes. We don't plan to, either. Your data is yours.
6. Cookies & Tracking Technologies
Jili51 uses cookies and similar tracking technologies to improve your experience on our platform, maintain session security, and understand how players use our services. Here's what we use and why:
- Essential cookies — required for the platform to function. Without these, you cannot log in or maintain a session.
- Security cookies — help us detect and prevent fraudulent login attempts and session hijacking.
- Analytics cookies — allow us to understand traffic patterns, popular games, and page performance so we can improve the experience.
- Preference cookies — remember your language, display settings, and responsible gaming preferences.
- Marketing cookies — used only with your consent to track campaign effectiveness. You can opt out at any time.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of jili51.net. For more granular control, a cookie preferences panel is available on the site.
7. Data Retention
Jili51 retains your personal data only for as long as is necessary for the purposes described in this policy, or as required by Philippine law and regulatory obligations.
- Active account data — retained for the lifetime of your account plus 5 years after closure, as required for AML and regulatory compliance.
- Transaction records — retained for a minimum of 5 years in accordance with AMLC requirements.
- KYC documents — retained for 5 years after the end of the business relationship.
- Gaming activity logs — retained for 3 years for responsible gaming monitoring and dispute resolution.
- Marketing data — retained only while you have given consent; deleted promptly upon withdrawal of consent.
- Technical logs — retained for 12 months for security and fraud investigation purposes.
When data is no longer required, it is securely deleted or anonymised in accordance with our data disposal procedures.
8. Security Measures
Jili51 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security framework includes:
- TLS/SSL encryption for all data transmitted between your device and our servers
- AES-256 encryption for sensitive data stored in our databases
- Multi-factor authentication (MFA) available for all player accounts
- Role-based access controls ensuring staff access only data relevant to their job functions
- Regular penetration testing and security audits by independent third parties
- Real-time fraud monitoring using automated anomaly detection systems
- Secure data centres with physical access controls and 24/7 monitoring
Despite our best efforts, no system is completely immune to security risks. If you suspect your Jili51 account has been compromised, contact us immediately at support@jili51.net and we will take immediate action.
In the event of a personal data breach that poses a risk to your rights and freedoms, Jili51 will notify the National Privacy Commission within 72 hours and affected players as required by the Data Privacy Act.
9. Your Data Rights
Under the Philippine Data Privacy Act and applicable regulations, you have the following rights with respect to your personal data held by Jili51. We honour all valid requests within 15 business days.
Right to Access
Request a copy of the personal data Jili51 holds about you, including how it is being used and who it has been shared with.
Right to Rectification
Ask us to correct any inaccurate or incomplete personal information in your Jili51 account or records.
Right to Erasure
Request deletion of your personal data where there is no legitimate reason for us to continue processing it, subject to legal retention requirements.
Right to Object
Object to processing of your personal data for direct marketing, profiling, or any processing based on legitimate interests where you feel your rights override those interests.
Right to Data Portability
Receive your personal data in a structured, commonly used, machine-readable format and have it transmitted to another organisation where technically feasible.
Right to Lodge a Complaint
File a complaint with the National Privacy Commission (NPC) if you believe Jili51 has violated your data privacy rights under Philippine law.
To exercise any of your rights, email our Data Protection Officer at support@jili51.net with the subject line "Data Privacy Request." Please include your registered email address and a description of your request. We may need to verify your identity before processing.
10. Minors
Jili51 does not knowingly collect personal information from individuals under 21 years of age. Our platform is strictly for adults. If we discover that a minor has registered an account or provided personal data without parental consent, we will immediately suspend the account, delete the associated data, and report the matter as required by law.
If you are a parent or guardian and believe your child has registered on Jili51, please contact us at support@jili51.net immediately so we can take appropriate action.
11. Cross-Border Data Transfers
Some of Jili51's service providers and infrastructure partners are based outside the Philippines. When we transfer your personal data internationally, we ensure that adequate safeguards are in place — including contractual protections, standard data protection clauses, and transfers only to countries with recognised data protection standards.
All cross-border transfers involving Philippine residents' personal data are carried out in compliance with the NPC's requirements for trans-border data flows. You may request information about our cross-border transfer arrangements by contacting our Data Protection Officer.
12. Policy Changes
Jili51 may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players by email or via an in-platform announcement.
We encourage you to review this Privacy Policy periodically. Continued use of the Jili51 platform after any updates takes effect constitutes your acceptance of the revised policy. If you disagree with any changes, you may close your account and request deletion of your data as described in Section 9.
13. Contact Us & Data Protection Officer
If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to our Data Protection Officer (DPO). We take every inquiry seriously and will respond within 15 business days.
Data Protection Officer
Email: support@jili51.net
Subject line: Data Privacy Request
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. Visit the NPC's official website for guidance on the complaints process.
For general questions about your account, deposits, withdrawals, or gaming, visit our FAQ page or chat with our 24/7 support team.